Our clients will always be consulted in all aspects of their care. These include their involvement in planning their care, various activities, holidays, recreation, and will be decided in group meetings.

Upon admission, risk assessment is carried out and reviewed with the MDT. Each client is informed of our express intention to protect them and their neighbours from stress, drug and alcohol abuse and to protect their rights within this environment. However, in the event of any crisis, we intend to implement individualised crisis and contingency plan as agreed in their CPA document. This will include implementing section 25 of the Mental Health Act 1983.

JCE Memorial houses are our client’s homes, and they are encouraged to bring their own items of furniture, television, video, stereo, room decorations (provided the items pass a risk assessment and the electrical items, a certified inspection by our electrical engineer). All valuables must be declared, and safekeeping can be arranged if required (for insurance purposes).

Every effort will be made to support our clients in meeting their religious obligations. They will be encouraged to attend the local church or mosque depending on their spiritual needs and choice. Arrangements for local Pastor/Priests or Rabbis may also be made to visit clients as they may require. Breaching confidential advocacy arrangements represents gross misconduct for which a member of staff may be dismissed.